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TERMS & CONDITIONS

The following constitute an agreement between you and Superfoods Group, provides www.superfoodsnz.com and its contents on an "as is" basis. Superfoods Group and its officers, directors, employees, agents, licensors, suppliers, content providers and the like (together, "affiliates") make no representations or warranties of any kind, express or implied, with respect to this site or its contents, including without limitation the products, information or services offered or sold on or through this site or any other site to which this site links (each a "Linked Site") and the uninterrupted and error-free use of this site.


The User is responsible for:

The User is responsible for:
Correctly selecting the appropriate medication from the list of search results.
Ensuring all active ingredients of the brand they are searching are listed on the Brand Search Results (Status) page.
Reading the “overall” status of an ingredient or brand search.
Checking the prohibited status of the substance or method against the relevant routes of administration by which the medication will be used.
Conducting new searches for each sport they participate in to view sport specific results.
Conducting new searches whenever the Prohibited List changes.
Checking with the relevant International Federation and or Major Event Organizer for any additional rules that may pertain to medications.

Superfoods Group does not:

Provide the prohibited status of dietary supplements or other natural health products.
Provide any form of medical advice or recommend treatment plans.
Endorse any substance or medication brand listed in the database.
Make claims about the status of substances not found in the database.

Usage by Minors

Because of the nature of the World Wide Web, Superfoods Group cannot prohibit minors from visiting this site. Superfoods Group must rely on parents, guardians and those responsible for supervising children and teenagers to decide which materials are appropriate for such children and teenagers to view and/or purchase. Superfoods Group requires that (i) all purchases on the site be made by adults 18 years of age or older, and (ii) all users who provide personal information to Superfoods Group be 18 years of age or older, or, if under 18, that such information be accompanied by verifiable parental consent as further set forth in our Privacy and Child Protection Policy. 

Applicable Law; Jurisdiction
This agreement shall be governed by and construed in accordance with the laws of New Zealand without regard to choice of law rules. Each user agrees to submit to personal jurisdiction New Zealand and further agrees that any cause of action arising from or relating to the use of this site or this agreement shall be brought exclusively in a court in New Zealand.

Severability; Interpretation

If any provision of this agreement shall be deemed unlawful, void or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions shall not be affected. When used in this agreement, the term "including" shall be deemed to be followed by the words "without limitation."

Entire Agreement; Amendments

This agreement constitutes the entire and only agreement between Superfoods Group and each user of this site with respect to the subject matter of this agreement and supersedes any and all prior or contemporaneous agreements, representations, warranties and understandings, written or oral, with respect to the subject matter of this agreement. You agree to review this agreement prior to your use of this site and your use of this site shall be deemed acceptance of and assent to this agreement by you. Superfoods Group may, in its sole discretion, amend this Terms of Use agreement from time to time.

About our prices

Product availability may vary on Superfoods Group’s website from time to time. For deliveries within New Zealand, all prices are exclusive of the New Zealand Government's Goods and Services Tax (GST), currently set at 15% of the price of all products, but subject to change. For deliveries to destinations inside of New Zealand, GST is added. Prices displayed on this website are current at the time of issue, but may change at any time and are subject to availability. Prices and availability of items are subject to change without notice. Products are sold for personal use only.

Payments

Payments can be made by Visa, Mastercard, Alipay, WeChat Pay and Superfoods Gift Cards (please see terms and conditions that apply when using Gift Cards) only. Unless otherwise specified, the price payable for goods ordered is the price specified on this Site, plus any applicable shipping and handling charges. Prices are inclusive of GST for New Zealand deliveries and exclusive of GST for all products shipped outside New Zealand.

Returns policy

We do not accept returns for simply changing your mind after purchase, unless we otherwise specify, such as where you cancel your order before we dispatch the goods, and we send you confirmation of the cancellation via email. Despite the above, nothing in these Terms of Purchase alter any rights you may have under the New Zealand Consumer Law. Please ensure you retain proof of purchase of purchasing products from our Site and the goods in question if you are looking at returning your goods. To request a return or a refund, please email sales@superfoodsnz.com and ensure you include your six digit order number which was emailed to you upon processing of your order.

All refund payments will be processed in New Zealand Dollars and Superfoods Group will not be held liable for any difference in the value of the refund against the initial purchase price in the final currency you used to purchase the products. Superfoods Group will not be liable to refund any fees or charges you incurred from your credit/debit card provider for your initial purchase.

Ordering goods

The range of goods offered over the internet directly from Superfoods Group is sourced from Superfoods Group's New Zealand range of products (products sold in stores in other countries may differ from this range). Any order placed by you in the manner described on this Site is an offer by you to purchase a particular product at the advertised price (including delivery costs and other charges) specified on this Site at the time you place your order.

Orders are only accepted online and while stock lasts. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered. 

There is a transaction limit of $5000.00 per order. This limit may change from time to time without notice to you.

Superfoods Group may change the prices published on this Site at any time. Prices of products placed in the 'shopping cart' but not paid for are also subject to change and you agree to pay the price current at the time of payment.

While every effort has been made to ensure the accuracy of prices and information displayed on the Site and related website pages, Superfoods Group reserves the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on the Site, or an error in your order, or we reasonably believe you have not complied with these Terms of Purchase or the Additional Terms, or we have previously refused to accept any order(s) from you.

We may require additional verification or information before accepting any order. Verification required will be determined by us.

In New Zealand and in all other countries, we reserve the right to limit sales, including the right to prohibit sales to re-sellers.

We are not responsible for typographical or photographic errors on this website, including any such errors in relation to prices.

Disclaimer of warranty

Superfoods Group is providing this Site and its contents on an 'as is' basis and use of this website is at your own risk. The content is believed to be accurate, complete, current and reliable at the date the information was placed on the website. Superfoods Group and its related companies, affiliates, licensors or licensees, and their respective directors, officers, employees or agents make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on this Site (including in relation to any products or services). To the extent permitted by law, including any non-excusable statutory obligations (including under the New Zealand Consumer Law), none of them will be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained on this Site. To the extent permitted by law, Superfoods Group expressly disclaims all warranties of any kind, whether express or implied, including (without limitation) implied warranties or conditions of merchantability or fitness for purpose.

Terms of service 
 We at Superfoods Group know that the quest for optimum health requires a never-ending pursuit of reliable and trusted information. We recognise that every day you make choices about your health and wellbeing, and we want you to be in the best position to make the right decisions.

Credit Card Security

The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers, but shopping on a secure site is actually safer than handing a credit card to a waiter in a restaurant. Taking the steps below will lower the chances of interception of your credit card number:

  • Limit your online shopping to Internet merchants, such as Superfoods Group, with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data.
  • Use a browser which supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. Most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability.
  • Credit card information collected by Superfoods Group is encrypted through Secure Sockets Layer before it is transmitted over the Internet.

ABC fully cooperates with law agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request. Superfoods Group reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Web site, or to protect the rights or property of Superfoods Group, its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. Superfoods Group also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

IV. Collecting Information From Children Younger than 16
Superfoods Group does not knowingly collect or use any Personal Information from children younger than 16 years of age without obtaining verifiable parental consent.
V. Miscellaneous
Superfoods Group does not knowingly collect or use any Personal Information from children younger than 16 years of age without obtaining verifiable parental consent.

While we support the protection of privacy on the Internet, Superfoods Group expressly disclaims any and all liability for the actions of third parties, including without limitation actions relating to the use and/or disclosure of Personal Information by third parties.

Our Privacy and Child Protection Policy is subject to change. In the event of any change, we will provide notice of such change on this page.

This disclaimer covers all material and information of all types in any and every part of this site and its attachments.

Nutritional Advice & Information

Superfoods Group is committed to supporting you in achieving your health and fitness goals. We provide nutritional supplements that are intended to support you as part of a well-balanced diet. ASN are not healthcare professionals, therefore any information and advice you receive should not replace the medical advice provided to you by your healthcare professional. We recommend that you always seek appropriate medical advice before consuming any nutritional supplements.

Promotions

Deal of the Week & Deal of the Month
No additional discounts apply. Valid while stocks last. Available online & at participating stores. See individual deals for more information.

Miscellaneous

The failure of Superfoods Group or its affiliates to insist upon strict adherence to any term of this agreement shall not constitute a waiver of such term and shall not be considered a waiver or limit that party's right thereafter to insist upon strict adherence to that term or any other term of this agreement. You agree that regardless of any statute or law to the contrary, any claim of cause of action arising from or relating to use of this site or this agreement must be filed within one (1) year after such claim or cause of action arose, or will be forever barred. The "No Warranty; Disclaimer" and "Limitation of Liability" provisions of this agreement are for the benefit of ABC and its affiliates as defined herein, and each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its own behalf.